Back to field guide
    Products & Innovation·Product/Service InnovationINTERMEDIATE

    Product/Service Innovation: Stakeholder Engagement.

    Your customers might love a lower-carbon product—but only if they understand the value and it doesn't sacrifice what they care about (price, performance, aes...

    01

    Why AI changes the approach

    Your customers might love a lower-carbon product—but only if they understand the value and it doesn't sacrifice what they care about (price, performance, aesthetics). AI helps you craft messaging that sells.

    03

    Step-by-step

    1. 1

      Define your lower-carbon product: What's different? How much less carbon? What's the cost/performance trade-off?

    2. 2

      Ask AI: What messaging appeals to different customer segments? (cost-conscious, sustainability-conscious, performance-focused)

    3. 3

      Test messaging: Which resonates? Price, climate impact, durability, brand reputation?

    4. 4

      Create launch plan: Pricing, marketing, sales talking points

    5. 5

      Measure: Are customers willing to pay? Do they understand the carbon benefit?

    04

    Ready-to-use prompts

    Adapt to your actual files and context before using.

    Prompt 1
    We're launching a lower-carbon version of our product. It reduces carbon by 30% but costs 12% more. How do we sell this? What's the messaging for: cost-conscious customers, sustainability-conscious customers, enterprise buyers?
    Prompt 2
    I'm uploading our customer research on lower-carbon products. Show me: Which customer segments care about carbon? How much premium would they pay? What messaging works best?
    05

    Output template

    Customer segments identified, messaging tested, launch plan created, pricing validated
    06

    Related scenarios

    Need this embedded in your team?

    I run hands-on workshops that turn these scenarios into your team's default way of working.

    Get in touch